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Shipping Policy

Shipping Policy

At My Store, we understand the importance of timely and reliable shipping. That's why we have implemented a comprehensive shipping policy to ensure that your orders are delivered to you as quickly and efficiently as possible.

Shipping Methods:

We offer a variety of shipping methods to cater to your needs. Whether you prefer standard shipping or expedited delivery, we have options available for you. Our shipping methods include:

  • Standard Shipping: Our standard shipping option delivers your order within 5-7 business days.
  • Expedited Shipping: If you need your order sooner, you can choose our expedited shipping option, which delivers your package within 2-3 business days.
  • International Shipping: We also offer international shipping for our customers outside of the United States. Please note that international shipping may take longer due to customs clearance procedures.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. You can view the shipping costs for your specific order during the checkout process. We strive to provide competitive shipping rates to ensure that you receive the best value for your money.

Order Processing Time:

Once you place an order with us, our team works diligently to process and prepare your order for shipment. Most orders are processed within 1-2 business days. Please note that during peak seasons or promotional periods, order processing may take slightly longer.

Order Tracking:

We provide order tracking information for all shipped orders. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimated delivery date.

Shipping Restrictions:

While we strive to provide shipping services to as many locations as possible, there may be certain restrictions on shipping certain products to certain regions. These restrictions may be due to legal regulations or shipping carrier limitations. If you encounter any issues with shipping during the checkout process, please contact our customer support team for assistance.

Customer Satisfaction:

Your satisfaction is our top priority. If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that your shopping experience with us is smooth and enjoyable.

Thank you for choosing My Store. We appreciate your business and look forward to serving you with our premium e-juices and exceptional shipping services.